Booking Your Event

• How far in advance can I book?
You can reserve The Phone Valet up to 12 months ahead. The earlier, the better—especially for popular weekends and holidays.
• What’s included when I book?
Your package includes our signature phone check-in system, trained and polished attendants, and pre-event coordination using your guest list for a smooth, efficient setup.
• How do I lock in my date?
A signed agreement and deposit are required to reserve your event. The balance is due 48 hours before the event.

Cancellations & Rescheduling

We know things come up. Here’s our policy:
• 30+ days before event → Full deposit refund
• 15–29 days before event → 50% deposit refund
• Less than 15 days → Deposit is non-refundable
• Non-payment →
If your final balance isn’t paid 48 hours in advance, the booking is considered canceled. No services will be provided, and full payment is still required per the signed agreement.

Service Terms (Quick Overview)

• We handle phone collection, secure storage, and smooth retrieval.
• Attendee info is submitted in advance using our check-in template.
• Our attendants run the process so hosts stay hands-free.

Need to Reschedule?

Just contact us. If your new date is available, we’ll update your agreement and transfer the booking.

Questions?
We’re happy to help.
+1 (305) 389-9650 info@thephonevalet.com